FAQ

 

What shoe size should I order

View our sizing guide here, or for additional questions on size and fit e-mail us at info@uzurilife.co.za

 

How long between submitting my order + receiving my Uzuri item

Please refer to the terms and conditions of the online platform used to facilitate the sale transaction.

 

Do you have an exchange/return policy

Please refer to the terms and conditions of the online platform used to facilitate the sale transaction.

 

Do you ship internationally

Yes, we do. International orders are the only orders we process directly via our website. Please send us an e-mail to info@uzurilife.co.za with your order and we will facilitate the transaction. International orders are shipped via registered mail. You will be provided with tracking information and can expect your Uzuri item within 14-21 days. We do not accept responsibility for packages that are lost or damaged during transit and regrettably do not offer exchanges/returns on international orders. Should you desire an item to be shipped more swiftly via courier, we are happy to facilitate the arrangement, but the excess of the cost attributable to the courier will be for your account.